TOP
Cookie usage For your best possible surfing experience, we use cookies on our websites. If you continue browsing normally, we assume that you agree with the cookie setting.
 
It's all good.

Customer information on the conclusion of distance contracts and further information on the electronic contract

 

A. Customer information for the conclusion of distance contracts

 

The following information is intended to fulfill our legal obligation to provide information for distance contracts and electronic commerce.

 

Our terms and conditions (GTC) can be found at the following link: http://shop.flechtwaren-mueller.de/de/agb.html

 

All information you will receive at the latest on delivery of the goods in text form. You can also print this information or save it on your fat board.

 

1. Identity of the provider

 

They include distance contracts

 

Franz Müller GmbH & Co. KG

At the Schafberg 4

96489 Niederfullbach

 

Tel: +49 9565 9449 0

Fax: +49 9565 9449 44

E-Mail: info@flechtwaren-mueller.de

 

Register court: AG Coburg

Commercial register number: HRA 615

 

UST-ID-No .: DE 132448797

 

Represented by personally liable managing partner of Franz Müller GmbH & Co. KG:

 

Müller Beteiligungs- und Verwaltungsgesellschaft mbH

Managing Director: Dr. med. Imaan Bukhari

 

Register court: Amtsgericht Coburg

Commercial register number: HRB 3061

 

 

2. Conclusion of contract

 

(1) The customer can select products from the range and collect them via the button "Add to cart" in a so-called shopping cart. With the button "order for a fee" you give us a binding offer to buy the goods in the shopping cart. Before sending the order, the customer can change and view the data at any time. The seller then sends the customer an automatic order confirmation by e-mail in which the order is listed and which can be printed out via the "Print" function. The order confirmation does not represent a binding acceptance of the order. The purchase contract comes with payment in advance / bank transfer, or on account not already with this order confirmation, but only with sending a separate e-mail with an order confirmation or delivery of the goods.

 

(2) The contract text is stored by the seller and sent to the customer together with the legally valid terms and conditions by contract after e-mail.

 

 

More information can be found in our terms and conditions

 

http://shop.flechtwaren-mueller.de/de/agb.html

 

3. Delivery and delivery reservation

 

(1) The delivery period for deliveries within Germany is indicated on the respective offer page. The beginning of the delivery period is determined (depending on the chosen payment method) according to para. 2 to 3.

 

(2) When paying in advance / bank transfer, the delivery period begins one day after the payment order. For all other payment methods, the period begins one day after the order.

 

(3) If the start of the period or the end of the period falls on a Saturday, Sunday or public holiday, the start of the period or the end of the period shall be postponed to the following working day.

 

(4) The dispatch takes place exclusively in the FRG.

 

(5) The delivery is subject to the proper self-supply.

 

Further information is contained in our terms and conditions http://shop.flechtwaren-mueller.de/de/agb.html

 

 

4. Purchase price and shipping costs

 

 

(1) The prices shown are total prices in Euro and include the statutory value added tax. Limited special offers or discounts are shown as such in the context of the presentation of the individual goods on our website. 

 

(2) Our delivery and shipping costs are charged in addition to the total prices of the respective goods. The respective shipping costs can be found in our / our shipping cost overview / delivery restrictions http://shop.flechtwaren-mueller.de/de/versandkosten.html

 

(3) Otherwise, the customer incurs no additional costs when ordering by using the means of distance communication.

 

Further information on prices and shipping can be found in our terms and conditions under the following link: http://shop.flechtwaren-mueller.de/de/agb.html

 

 

5. Payment and payment methods

 

(1) The customer can make the payment in advance / bank transfer, or on account.

 

(2) There are no costs of the means of payment.

 

 

 

Further information on the terms of payment can be found in our terms and conditions http://shop.flechtwaren-mueller.de/de/agb.html and under means of payment http://shop.flechtwaren-mueller.de/de/zahlungsarten.html

 

 

 

6. Right of Withdrawal for Consumers as well as Sample Withdrawal Form

 

a) Right of withdrawal for consumers

 

Consumers - i.e. Any natural person who concludes a legal transaction for purposes which can not be attributed predominantly to their commercial or independent professional activity - may revoke their contractual declaration in the case of paid contracts under the following conditions:

 

 

 

 

 

Cancellation

 

Withdrawal 

 

You have the right to withdraw from this contract within fourteen days without giving any reason.

 

The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the last goods.

 

To exercise your right of withdrawal, you must contact us (Franz Mueller GmbH & Co. KG, Am Schafberg 4, 96489 Niederfullbach, Tel: +49 9565 9449 0, Fax: +49 9565 9449 44, E-Mail: info @ flechtwaren-mueller. de) inform you of your decision to withdraw from this contract by means of a clear statement (eg a letter sent by post, fax or e-mail). You can use the attached model withdrawal form, which is not required. 

 

You can electronically fill in and submit the model withdrawal form or any other unequivocal statement on our website (http://shop.flechtwaren-mueller.de/en/contraception_form.html). If you make use of this option, we will promptly (for example by e-mail) send you a confirmation of receipt of such revocation.

 

In order to maintain the cancellation period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

 

Consequences of the cancellation

 

If you withdraw from this Agreement, we have selected all payments we have received from you, including delivery charges (except for the additional costs arising from choosing a different delivery method than the most favorable standard delivery we offer have to repay immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us. For this repayment, we will use the same means of payment as you used in the original transaction, unless expressly agreed otherwise with you; In no case will you be charged for this repayment fees.

 

We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

 

 

 

You must return the goods to us without delay and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the deadline of fourteen days.

 

You bear the immediate costs of returning the goods.

 

You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functioning of the goods.

 

b) Sample withdrawal form

 

Model withdrawal form

 

(If you want to cancel the contract, please fill in this form and send it back.)

 

- To Franz Mueller GmbH & Co. KG, Am Schafberg 4, 96489 Niederfüllbach, Fax: +49 9565 9449 44, E-Mail: info@flechtwaren-mueller.de:

 

 

- I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)

 

- Ordered on (*) / received on (*)

 

- name of the consumer (s)

 

- address of the consumer (s)

 

- Signature of the consumer (s) (only when notified on paper)

 

- date

_______________

(*) Delete as appropriate.

 

 

7. Warranty conditions

 

The customer is entitled to the statutory warranty.

 

 

 

Further details on the warranty can be found in our terms and conditions http://shop.flechtwaren-mueller.de/de/agb.html 

 

8. Online Dispute Resolution 

 

We are obliged to inform you that a suitable online platform is available with regard to the so-called online dispute resolution by the European Commission. You can access this platform at the following link: http://ec.europa.eu/consumers/odr In this context, we are also obliged to provide you with our e-mail address. This is: info@flechtwaren-mueller.de

 

B. Further customer information about the electronic contract 

 

The following information does not constitute a contract. Our terms and conditions can be found at the following link: http://shop.flechtwaren-mueller.de/de/agb.html 

 

1. How does the online contract with us?

 

If you have found a product in our webshop that suits your wishes, click on the button "Add to cart". The article will then be placed in your shopping cart and the contents of the shopping cart will be displayed in an overview. In this shopping cart overview, you can enter the desired quantity of the respective article in the "Quantity" field. 

 

As soon as you have added products to the shopping cart, the products in the shopping cart are displayed on the right side of the page. Click on "to cart" to get to the above shopping cart overview. There you can remove products from the shopping cart or change their number.

 

By pressing the button "order shopping cart" you can immediately start the ordering process regarding the items in the shopping cart. 

 

After pressing the button "order shopping cart" a page will open in which you can enter your address data as well as the payment method. Click on "Next" 

 

If you click on the "Next" button, you will be taken to an overview that shows you the details of your order again. 

 

Please check all information carefully. You can edit and change the entered information here again. Furthermore, you can see here our detailed cancellation policy and our terms and conditions.

 

Please read the cancellation policy and the general terms and conditions and confirm afterwards the input fields "I have taken note of the right of withdrawal and the model withdrawal form" and "I agree with the validity of the terms and conditions" by ticking the corresponding input field , Only if you confirm that you have taken notice of the right of withdrawal and accept the validity of the terms and conditions, you can continue the order.

 

If all information is correct, click on "ORDER PAYABLE" to complete the entire order process. 

 

We will immediately confirm the receipt of your order by e-mail.

 

Further information also includes our terms and conditions http://shop.flechtwaren-mueller.de/de/agb.html

 

2. Storage of the contract text and access for the customer

 

We store your order data and send it to you in the confirmation of receipt by e-mail. You will receive our terms and conditions by e-mail at the latest after conclusion of the contract.

 

3. Input error

 

You can correct your entries at any time during the ordering process by using the "Back" button marked with a left-pointing arrow in your browser and then making the appropriate change. By closing the Internet browser, you can cancel the entire ordering process at any time.

 

You can also change the entered data in the order process.

 

4. Contract language

 

You have the opportunity to conclude contracts with us in German.

Customer information on the conclusion of distance contracts and further information on the electronic contract

 

A. Customer information for the conclusion of distance contracts

 

The following information is intended to fulfill our legal obligation to provide information for distance contracts and electronic commerce.

 

Our terms and conditions (GTC) can be found at the following link: http://shop.flechtwaren-mueller.de/de/agb.html

 

All information you will receive at the latest on delivery of the goods in text form. You can also print this information or save it on your fat board.

 

1. Identity of the provider

 

They include distance contracts

 

Franz Müller GmbH & Co. KG

At the Schafberg 4

96489 Niederfullbach

 

Tel: +49 9565 9449 0

Fax: +49 9565 9449 44

E-Mail: info@flechtwaren-mueller.de

 

Register court: AG Coburg

Commercial register number: HRA 615

 

UST-ID-No .: DE 132448797

 

Represented by personally liable managing partner of Franz Müller GmbH & Co. KG:

 

Müller Beteiligungs- und Verwaltungsgesellschaft mbH

Managing Director: Dr. med. Imaan Bukhari

 

Register court: Amtsgericht Coburg

Commercial register number: HRB 3061

 

 

2. Conclusion of contract

 

(1) The customer can select products from the range and collect them via the button "Add to cart" in a so-called shopping cart. With the button "order for a fee" you give us a binding offer to buy the goods in the shopping cart. Before sending the order, the customer can change and view the data at any time. The seller then sends the customer an automatic order confirmation by e-mail in which the order is listed and which can be printed out via the "Print" function. The order confirmation does not represent a binding acceptance of the order. The purchase contract comes with payment in advance / bank transfer, or on account not already with this order confirmation, but only with sending a separate e-mail with an order confirmation or delivery of the goods.

 

(2) The contract text is stored by the seller and sent to the customer together with the legally valid terms and conditions by contract after e-mail.

 

 

More information can be found in our terms and conditions

 

http://shop.flechtwaren-mueller.de/de/agb.html

 

3. Delivery and delivery reservation

 

(1) The delivery period for deliveries within Germany is indicated on the respective offer page. The beginning of the delivery period is determined (depending on the chosen payment method) according to para. 2 to 3.

 

(2) When paying in advance / bank transfer, the delivery period begins one day after the payment order. For all other payment methods, the period begins one day after the order.

 

(3) If the start of the period or the end of the period falls on a Saturday, Sunday or public holiday, the start of the period or the end of the period shall be postponed to the following working day.

 

(4) The dispatch takes place exclusively in the FRG.

 

(5) The delivery is subject to the proper self-supply.

 

Further information is contained in our terms and conditions http://shop.flechtwaren-mueller.de/de/agb.html

 

 

4. Purchase price and shipping costs

 

 

(1) The prices shown are total prices in Euro and include the statutory value added tax. Limited special offers or discounts are shown as such in the context of the presentation of the individual goods on our website. 

 

(2) Our delivery and shipping costs are charged in addition to the total prices of the respective goods. The respective shipping costs can be found in our / our shipping cost overview / delivery restrictions http://shop.flechtwaren-mueller.de/de/versandkosten.html

 

(3) Otherwise, the customer incurs no additional costs when ordering by using the means of distance communication.

 

Further information on prices and shipping can be found in our terms and conditions under the following link: http://shop.flechtwaren-mueller.de/de/agb.html

 

 

5. Payment and payment methods

 

(1) The customer can make the payment in advance / bank transfer, or on account.

 

(2) There are no costs of the means of payment.

 

 

 

Further information on the terms of payment can be found in our terms and conditions http://shop.flechtwaren-mueller.de/de/agb.html and under means of payment http://shop.flechtwaren-mueller.de/de/zahlungsarten.html

 

 

 

6. Right of Withdrawal for Consumers as well as Sample Withdrawal Form

 

a) Right of withdrawal for consumers

 

Consumers - i.e. Any natural person who concludes a legal transaction for purposes which can not be attributed predominantly to their commercial or independent professional activity - may revoke their contractual declaration in the case of paid contracts under the following conditions:

 

 

 

 

 

Cancellation

 

Withdrawal 

 

You have the right to withdraw from this contract within fourteen days without giving any reason.

 

The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the last goods.

 

To exercise your right of withdrawal, you must contact us (Franz Mueller GmbH & Co. KG, Am Schafberg 4, 96489 Niederfullbach, Tel: +49 9565 9449 0, Fax: +49 9565 9449 44, E-Mail: info @ flechtwaren-mueller. de) inform you of your decision to withdraw from this contract by means of a clear statement (eg a letter sent by post, fax or e-mail). You can use the attached model withdrawal form, which is not required. 

 

You can electronically fill in and submit the model withdrawal form or any other unequivocal statement on our website (http://shop.flechtwaren-mueller.de/en/contraception_form.html). If you make use of this option, we will promptly (for example by e-mail) send you a confirmation of receipt of such revocation.

 

In order to maintain the cancellation period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

 

Consequences of the cancellation

 

If you withdraw from this Agreement, we have selected all payments we have received from you, including delivery charges (except for the additional costs arising from choosing a different delivery method than the most favorable standard delivery we offer have to repay immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us. For this repayment, we will use the same means of payment as you used in the original transaction, unless expressly agreed otherwise with you; In no case will you be charged for this repayment fees.

 

We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

 

 

 

You must return the goods to us without delay and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the deadline of fourteen days.

 

You bear the immediate costs of returning the goods.

 

You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functioning of the goods.

 

b) Sample withdrawal form

 

Model withdrawal form

 

(If you want to cancel the contract, please fill in this form and send it back.)

 

- To Franz Mueller GmbH & Co. KG, Am Schafberg 4, 96489 Niederfüllbach, Fax: +49 9565 9449 44, E-Mail: info@flechtwaren-mueller.de:

 

 

- I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)

 

- Ordered on (*) / received on (*)

 

- name of the consumer (s)

 

- address of the consumer (s)

 

- Signature of the consumer (s) (only when notified on paper)

 

- date

_______________

(*) Delete as appropriate.

 

 

7. Warranty conditions

 

The customer is entitled to the statutory warranty.

 

 

 

Further details on the warranty can be found in our terms and conditions http://shop.flechtwaren-mueller.de/de/agb.html 

 

8. Online Dispute Resolution 

 

We are obliged to inform you that a suitable online platform is available with regard to the so-called online dispute resolution by the European Commission. You can access this platform at the following link: http://ec.europa.eu/consumers/odr In this context, we are also obliged to provide you with our e-mail address. This is: info@flechtwaren-mueller.de

 

B. Further customer information about the electronic contract 

 

The following information does not constitute a contract. Our terms and conditions can be found at the following link: http://shop.flechtwaren-mueller.de/de/agb.html 

 

1. How does the online contract with us?

 

If you have found a product in our webshop that suits your wishes, click on the button "Add to cart". The article will then be placed in your shopping cart and the contents of the shopping cart will be displayed in an overview. In this shopping cart overview, you can enter the desired quantity of the respective article in the "Quantity" field. 

 

As soon as you have added products to the shopping cart, the products in the shopping cart are displayed on the right side of the page. Click on "to cart" to get to the above shopping cart overview. There you can remove products from the shopping cart or change their number.

 

By pressing the button "order shopping cart" you can immediately start the ordering process regarding the items in the shopping cart. 

 

After pressing the button "order shopping cart" a page will open in which you can enter your address data as well as the payment method. Click on "Next" 

 

If you click on the "Next" button, you will be taken to an overview that shows you the details of your order again. 

 

Please check all information carefully. You can edit and change the entered information here again. Furthermore, you can see here our detailed cancellation policy and our terms and conditions.

 

Please read the cancellation policy and the general terms and conditions and confirm afterwards the input fields "I have taken note of the right of withdrawal and the model withdrawal form" and "I agree with the validity of the terms and conditions" by ticking the corresponding input field , Only if you confirm that you have taken notice of the right of withdrawal and accept the validity of the terms and conditions, you can continue the order.

 

If all information is correct, click on "ORDER PAYABLE" to complete the entire order process. 

 

We will immediately confirm the receipt of your order by e-mail.

 

Further information also includes our terms and conditions http://shop.flechtwaren-mueller.de/de/agb.html

 

2. Storage of the contract text and access for the customer

 

We store your order data and send it to you in the confirmation of receipt by e-mail. You will receive our terms and conditions by e-mail at the latest after conclusion of the contract.

 

3. Input error

 

You can correct your entries at any time during the ordering process by using the "Back" button marked with a left-pointing arrow in your browser and then making the appropriate change. By closing the Internet browser, you can cancel the entire ordering process at any time.

 

You can also change the entered data in the order process.

 

4. Contract language

 

You have the opportunity to conclude contracts with us in German.

 
Deliverable from stock
available now
only few articles available
not available now
discontinued item